Help

Return/Exchange

Ordering

Payment Options

PayPal Cart Problems

International Orders

Purchase Order (U.S. only)

Tax Information

Shipping Information

FAQ

PayPal:

Return/Exchange

GER does not take any returns. If you receive a different order, please contact GER immediately.

Ordering

When you see an item you like, click on "Add to Cart" and continue shopping until you are ready to complete your purchase. Then click on "View Cart" to confirm your order. After you have updated and confirmed the quantities desired, click on "Secure Checkout" to finish. In "Checkout", if you do not currently have a PayPal account, click on "Click Here". This will bring you to the "Shipping Information" page. If you are a PayPal member, simply log in and click on "Continue". When your transaction has been completed, a receipt for you purchase will be emailed to you.

Payment Options

GER accepts Visa, MasterCard, Discover, American Express.

PayPal Cart Problems

If you encounter error messages when you try to place your order, please do the following:

  1. remove all the orders by clicking the boxes under "Remove"
  2. click "update cart"
  3. click "continue shopping."

International Orders

For customers from outside the U.S., you will need to pay in advance via electronic transfer of funds. Please send your order to int_order@globaledresources.com. You will receive a message informing you of the total cost, including S&H, insurance, and where applicable, import tax. You also will receive instructions for the transfer of funds.

Purchase Order (U.S. only)

Purchase Order can be set up with GER. Please send your purchase order to GER by e-mail, fax, or mail.
E-mail: order@globaledresources.com
Fax: (973) 410-1603
Mail: Global Education Resources, 37 Station Road, Madison, NJ 07940

Tax Information

GER is required to collect sales tax for deliveries to NJ. The 6% tax rate will be applied to orders shipped to NJ addresses.

Shipping Information

Most orders will ship out within a day of ordering except Saturdays, Sundays, or holidays. Your order will be shipped Standard USPS. Once it is shipped, orders are generally received within 7 business days.

Order Subtotal   Shipping
Up to $24.99   Add 10% of subtotal
$25.00—$54.99   Add 10% of subtotal
$55.00—$94.99   Add 10% of subtotal
$95.00—$144.99   Add 10% of subtotal
$145.00 and up   Add 10% of subtotal

FAQ

  1. How will I know that my order was accepted?
  1. After you click “Complete Checkout,” you will receive an email receipt confirming your payment with a copy of your payment details.
  1. Can I cancel my order after it has been placed?
  1. Unless you complete your checkout, you can always cancel your purchase by clicking "Cancel." Once you complete your checkout, however, you cannot cancel your order.
  1. Can you ship my package internationally?
  1. At this time, GER is only able to ship orders to address in the United States and Canada, but hope to expand our ship internationally in the future. See International Orders (above).
  1. How do I check my order status?
  1. You will receive an email receipt confirming your payment with a copy of your payment details. If you do not receive a confirmation email, please contact us immediately.